Effective Date: 07-10-2025
Welcome to Easy15! These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and all services provided by Easy15. By accessing or using our platform, you agree to these Terms. Please read them carefully.
By registering, accessing, or using any part of Easy15, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please stop using our services.
Easy15 is an e-commerce and instant (min 15 Minutes) delivery platform providing services such as:
Grocery and food delivery
Pharmacy delivery
Parcel and courier services
Other delivery solutions
All orders placed through Easy15 are subject to availability and acceptance by vendors.
You must create an account to access most services.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account will be considered your responsibility.
All prices are shown in your local currency and (include applicable taxes (*)) unless stated otherwise.
Payment methods accepted are those displayed at checkout.
Orders will be confirmed only after successful payment authorization.
Delivery times are estimates and may vary based on location and availability.
Easy15 is not liable for delays caused by third-party logistics or natural circumstances.
For full details, refer to our Shipping Policy.
Users may cancel or request a refund only if the Easy15 has enabled valid reasons for their user type.
Refunds will be processed according to our Refund Policy and Cancellation Policy.
By using Easy15, you agree not to:
Violate any local or national laws.
Misuse, hack, or disrupt our system.
Post false information or abusive content.
Use the platform for fraudulent or unauthorized purposes.
Vendors and delivery partners using Easy15 must:
Follow all local regulations and Easy15’s operational policies.
Fulfill orders accurately and on time.
Maintain high standards of service and conduct.
Easy15 acts as a platform connecting customers, vendors, and delivery partners.
We are not responsible for product quality, delivery delays, or damages caused by third parties.
To the maximum extent permitted by law, Easy15 shall not be liable for indirect, incidental, or consequential damages.
All logos, trademarks, and content on Easy15 are the property of Easy15 or its licensors.
You may not copy, reproduce, or distribute any content without prior written consent.
Easy15 reserves the right to suspend or terminate accounts that violate these Terms or engage in suspicious activities.
We may update these Terms periodically. Updates will be effective once posted on our platform. Continued use of Easy15 means you accept the new Terms.
If you have any questions or complaints, reach out to us:
Email: hello@easy15.com
Address: Near LIC office, Barpeta, Assam 781301
